The ICH program emphasizes building a community of support through the combination of expert and frontline experience with research. The program utilizes mentoring, coaching and community knowledge exchange components to build and share expert knowledge across numerous disciplines. The online community and training also provides access to the latest research findings for the issues that youth are facing.
An ideal ICH Community consists of diverse groups of people trained as ICH Representatives. These are individuals who have a trusting relationship with youth and their families. The training provides methods for engagement, identification and linking youth to services in their community. The program also offers online services and tools to support making linkages.